Privacy Policy

Last updated: April 3, 2026

1. Introduction

Rainbow Flock Agency ("Company," "we," "us," "our," or "Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Account registration information (name, email, password, phone number)
  • Profile information (biography, profile photo, social media handles, timezone)
  • Creator content and analytics data (video URLs, performance metrics, follower counts)
  • Communication data (messages, feedback, support requests)
  • Payment information (processed securely through third-party providers)
  • TikTok profile information (when you authorize the connection)

2.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, interactions)
  • Cookies and similar tracking technologies
  • Location information (based on IP address)

2.3 Third-Party Information

When you connect third-party accounts (Google Calendar, TikTok, etc.), we may receive information from those providers in accordance with their authorization protocols.

3. How We Use Your Information

  • Providing and improving our services
  • Creating and maintaining your account
  • Processing transactions and sending transaction confirmations
  • Sending promotional communications (with your consent)
  • Responding to your inquiries and support requests
  • Analyzing usage patterns and service performance
  • Detecting and preventing fraud and abuse
  • Complying with legal obligations
  • Personalizing your experience on the Service

4. How We Share Your Information

  • Service Providers: With third-party vendors who assist us in operating our Service (payment processors, hosting providers, analytics services)
  • Business Partners: With agency managers and owners to facilitate creator management and performance tracking
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • User Consent: With your explicit permission for other purposes

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

  • Remember your preferences
  • Understand how you use our Service
  • Track site analytics
  • Authenticate your session

You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of the Service.

7. Third-Party Links

Our Service may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

8. Your Privacy Rights

  • Access: You may request access to the personal information we hold about you
  • Correction: You may request that we correct inaccurate information
  • Deletion: You may request deletion of your personal information
  • Portability: You may request a copy of your information in a portable format
  • Opt-Out: You may opt out of certain data processing activities

To exercise any of these rights, please contact us at privacy@rainbowflockagency.com.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time, subject to legal requirements to retain certain information.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Service, you consent to such transfers.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, shared, or sold, and to delete your personal information. To exercise these rights, please contact us at privacy@rainbowflockagency.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our Service with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Rainbow Flock Agency

privacy@rainbowflockagency.com

support@rainbowflockagency.com